10 Steps to Remarkable Customer Service
It goes without saying that stellar customer service can make all the difference in ensuring your business is successful. It isn’t enough to offer an invaluable service or great products. Your customer service has to be right up there at the top of the list. Understanding your customer, their needs and complaints, and knowing how to talk to them, will not only ensure that they’re returning customers, it can often lead to gaining new customers simply through the power of word-of-mouth advertising....