When your Netflix stream drops out in the middle of a rainstorm, can you blame the wild weather? Quite possibly. The weather can affect the performance of your internet connection in a variety of ways. This can include issues such as physical damage to the network, water getting into electrical connections, and wireless signal interference. Some types of connection are more vulnerable to weather than others. The behavior of other humans in response to the weather can also have an effect on your connection....

Is your internet connection driving you mad? Here’s what might be behind it The physical network The internet is a network of cables that send digital data across vast distances at close to the speed of light. Between countries and continents, the internet is distributed via avast series of undersea cables. Within countries, smaller cables run underground until they eventually branch into each of our homes. In the UK, BT and Virgin Media are the major cable infrastructure providers....

Have you ever chatted with a friend about buying a certain item and been targeted with an ad for that same item the next day? If so, you may have wondered whether your smartphone was “listening” to you. But is it really? Well, it’s no coincidence the item you’d been interested in was the same one you were targeted with. But that doesn’t mean your device is actually listening to your conversations — it doesn’t need to....

Is your product suffering from service design issues? Here’s how to find out Find the cause before you address the problem What is service design anyway? To truly understand how to answer this, we need to take a closer look at the relationship between product design and service design. Product design, according to theInteraction Design Foundation, is the process of synthesizing user’s needs with business goals to create “consistently successful products....

If you’re still managing your social media accounts via a series of open tabs in your browser, you’re not only creating a recipe for disaster, but also missing out on a host of analytics that could take your “We’re doing ok,” campaign to a “We’re blowing the competition outta the water!” campaign. One quick, efficient, and time-tested ways of upping your social cred is through borrowing from the customer relationship management (CRM) concept, and applying it to your social media management....