Microsoft apologizes, explains in gritty detail how the WP7 update process works
Microsoft is out to make things right with the Windows Phone 7 user community, unleashing amassive missiveon how they go about updating the WP7 line, and what went wrong thus far. Eric Hautala, Microsoft’s General Manager of ‘Customer Experience Engineering’ explained in great detail how an update is crafted, how it is tested, and how it is then distributed to the millions of Windows Phone 7 handset owners. From the beginning, Microsoft works to build out the new features and updates it wants to bake into the phone’s OS....