AI’s not all bad — here are 4 good things it may do by 2030
AI’s not all bad — here are 4 good things it may do by 2030 Conversational commerce This refers tovoice-drivensales activity in which the natural voice is the customer’s, interacting with an AI-driven bot voice at the vendor’s end. It is different from today’s e-commerce pattern, where the customer goes through a sequence of steps: visiting the vendor’s website, reviewing a series of pictures, entering their choice, keying in delivery directions, providing credit card information, and then confirming the purchase....