GoodJob: Using an iPod touch to create better employee retention
Fast food, also known as quick-service restaurants (CSRs) are a high-turnover industry, as everyone knows. The loss of a single employee, to the company, can amount to a $2,000 expense. If that employee happens to be management, then the cost is closer to $15,000. The employees are undertrained, overworked, underpaid and generally under-appreciated. “So what can we do to make them smile 1 more time per day?” That’s the question asked byGoodJobco-founder Chris Blanz and his partner Scott Rouse....