Facebook says that it now uses the same techniques as bot removal to combat human trolls and spammers. The company toldReutersthat this new approach is similar to what its security team uses to shut down networks of Russian troll farms.
The social network is saying it’s handling notorious groups that engage in false mass reporting of posts or accounts to get them removed by moderators. It’s also targeting networks trying to cause ‘social harm,’ on and off platforms.
The companyremoved one such group based in Germanythis week that was trying to spread misinformation and create conspiracy theories about the country’s COVID-related restrictions.
The Reuters report noted that the company is looking to find the core of these campaigns and their network effects, rather than targeting individual posts.
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After thetumultuous2016 US Presidential elections, Facebook was accused of playing a massive role in facilitating misinformation campaigns that resulted in Donald Trump’s victory.In the aftermath of that exposé, the company changed itstactics for handling groups spreading misinformationand creating controversial theories about politicians and activists.
Another report mentions that in 2018, Facebook tried to change itsalgorithm to increase “meaningful interactions” between friends and family, but ended up making them argue with each other.
Over the years, Facebook has grown into a behemoth of a social network that has the power to change social and political streams in different parts of the world. While it’s not easy to weed out harmful content and groups amongst millions of posts, the company needs to put its billions of dollars of revenue to use to maintain a healthy network.
Time and time again, internal documents and investigations have proven that in several instances, the company was just sitting around and waiting for someone to point out that they faltered. Right now, it seems like it’s doing a better job announcing its remedial actions.
Story byIvan Mehta
Ivan covers Big Tech, India, policy, AI, security, platforms, and apps for TNW. That’s one heck of a mixed bag. He likes to say “Bleh.“Ivan covers Big Tech, India, policy, AI, security, platforms, and apps for TNW. That’s one heck of a mixed bag. He likes to say “Bleh.”
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