It’s 2020, your team’s mental health and morale should be a priority by now

The impact on employees

If one positive has come out of the pandemic it’s that, in general, employers have largely woken up to the fact that mental health and wellness are incredibly important.

It’s also helped to highlight pay-based inequalities between senior roles and more junior positions — let’s face it working from home is an entirely different experience if you have the ‘luxury’ of being able to set up base in a spare room.

Those with children, or caring for others, have also endured several challenges as the lines between personal and professional became increasingly blurred and parents had to double up as teachers.

The uncertainty — and the wave of mass redundancies across several industries — has also played a part, sparking leaders to become more transparent with employees.

Overall, COVID-19 has humanized the world of work, but working in 2020 hasn’t been easy and HR professionals have been handed the difficult task of dealing with individual and collective issues and boosting morale.

So, how has Sweet managed to do this?

How to boost team morale

Sweet says it’s important for HR professionals in every company to empathize with employees: “You have to listen deeply and understand what your team is facing.”

Overall, the pandemic has had a profound effect on how Snap interacts with employees, paving the way for increased pastoral care and support.

The company has also substantially changed its view on remote working and is now more open to offering more flexibility to its employees, which can expect to work from home until at least January 4, 2021.

“There has always been some skepticism about large-scale working from home,” said Sweet.

“The success our team has had during this extraordinary period has caused us to imagine a new way of working. I don’t see us becoming a company that works from home completely or permanently as we still crave the creative spark and inspiration that comes from interacting with our teammates, but I do believe that we will be much more flexible about remote work options in the future,” she concludes.

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Story byYessi Bello Perez