Twitter’s new CEO faces irresolvable tensions between free speech and moderation

It’s a new era for Twitter. Jack Dorsey, the platform’s co-founder,has been replaced as CEOby Parag Agrawal, the company’s former CTO. Dorsey said he’s resigning of his own accord, butrumors are swirlingthat he walked before he was pushed. Regardless, Agrawal had a low profile that may have appealed to Dorsey’s detractors. His appointment, however, has sparked debate about one contentious topic: the balance between free speech and content moderation. New rules Twitter’s moderation strategy shifted during Dorsey’s stint as CEO....

2 min · 381 words · Gabriela Marshall

Twitter’s new ‘Blue’ service is yet another tax on minorities

Twitter today launched its new Blue subscription service in Canada and Australia. As Neural’s Thomas Maucaulayreported earlier, users in the initial subscriber areas can now pay a small monthly fee to get a VIP social media experience. The big sell here is that Blue subscribers will get access to an “undo tweet” ability, bookmark folders, “reader” mode, and “dedicated subscription customer support.” None of that makes any sense. Wasn’t the algorithm supposed to solve the customer support crisis?...

5 min · 1031 words · Christopher Collins

Twitter’s next trick: ‘removing’ followers without blocking them

We all know this feeling. We met someone at an event or a party, and had to follow them on Twitter because of social pressure. And there’s no polite way toremove them from your Followers and Following lists, apart from sneakily soft blocking them (first blocking them and then unblocking them). However, Twitter is now testing a feature that will let you remove a follower from your list. This will boot them out of your followers list without blocking, and preventing them from seeing your tweets at all....

2 min · 382 words · Taylor Johnson

Twitter’s plan to let users flag ‘misinformation’ only amplifies existing bias

Over the past year, we’ve seen how dramatically misinformation can impact the lives of people, communities and entire countries. In a bid to better understand how misinformation spreads online, Twitter has started an experimental trial in Australia, the United States and South Korea, allowing users to flag content they deem misleading. Users in these countries can now flag tweets as misinformation through the same process by which other harmful content is reported....

5 min · 1029 words · Julie Hampton

Twitter’s Promoted Tweet ads will now appear on all clients and platforms to ‘super engaged’ users

During an informal business meeting at Twitter headquarters in San Francsisco today, CEO Dick Costolo announced that Twitter’s Promoted Tweets advertising platform would be expanded out from Twitter.com to all Twitter clients and platforms. “Based on engagement rates we’re seeing with promoted tweets, and on the capabilities of revenue team, we’re ready to expand this further,” said Costolo, “Promoted tweets will now go to everywhere that tweets go. Third party platforms, twitter....

3 min · 590 words · John Wiley
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