We’ve hosted more than 6,000 hackathons — here’s what we learned

Picture a hackathon. Likely you’re imagining images similar to those that come up when you search “hackathon” on Google Images: rows and rows ofdevelopersseated at tables in a hotel conference room, head down (ample sodas and snacks at hand), racing to write as much code as possible over 72 hours. Less than a decade ago, this idea of hackathons was accurate, but in 2021 much about these events has changed....

4 min · 819 words · Kathleen Tucker

What 100 suicide notes taught us about creating more empathetic chatbots

While the art of conversation in machines is limited, there are improvements with every iteration. As machines are developed to navigate complex conversations, there will be technical and ethical challenges in how they detect and respond to sensitive human issues. Our work involves building chatbots for a range of uses in health care. Our system, which incorporates multiple algorithms used inartificial intelligence (AI) and natural language processing, has been in development at theAustralian e-Health Research Centresince 2014....

5 min · 1062 words · William Cannon

What 4 successful entrepreneurs want you to know before you start your business

There’s a Dutch saying that goes ‘Op een roze wolk zitten’. Or in English, ‘to sit on a pink cloud.’ It’s used to describe someone who’s euphoric. Nobody’s actually perching on a wad of candyfloss-colored cumulus. Starting your first company feels like riding the pink cloud. Anticipation, mixed with fear, loaded with excitement and possibility. According to Techleap’s Thinking Bigger report,Dutch people place more value on starting a company than successfully growing one....

6 min · 1239 words · Scott Newman

What a loyal customer really wants (hint: it’s not discounts)

It used to be that the number one way for brands togarner customer loyaltywas with discount codes and special offers. Generally speaking, the more customers spent at a retailer or e-commerce brand, the more rewards they could get. While rewards programs that offer perks such as free items or cash back can be effective, it seems that almost every retailer has adopted this type of loyalty program in one form or another....

6 min · 1088 words · Alex Gaines

What a pivot looks like from the inside

For the past week we debated whether or not we should pivot. We did not intend to change our company’s product but rather to follow a new direction we planned for further down the road. Pivot has become a very popular word in the entrepreneurship world since Eric Reis started pitching the “Lean Startup Methodology”. As I’ve written many times I’m a big believer in the “lean way” and we are trying to run our startup as a “lean startup”....

3 min · 469 words · Donald Beard
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