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Zendesk, a sleek, web-based help desk provider behind companies like Twitter and Groupon has officially launched into the Enterprise space with customer support solutions, tailored to large organizations. Zendesk’s software leverages the benefits of the Internet and social media to enhance every part of the customer service process in a way that appears effortless. Its newEnterprise Plan, which is available for $99 per agent per month on an annual subscription basis, offers a customizable, speedy and secure customer support software designed for large, international and multi-brand organizations....

Zendesk, the cloud-based help-desk software provider, has launched a dedicated European headquarters in the heart of London. The company was founded initially from a small Copenhagen loft in 2007, and following two funding rounds in 2009 Zendesk moved its main operations to San Francisco, by which point it had a thousand customers. Today, Zendesk has over 10,000 customers around the world, a quarter of which are in Europe, including the NHS, Conde Nast, Tweetdeck, John Lewis, SAS Airlines, London School of Economics, Moonfruit and Groupon....

I guess no one would be surprised to find out thatQuora, the popular question and answer community website gets yet another clone, this time from China. It was actuallyaskedin Quora and this became one of the most popular hits. Zhihu (知乎) means “know everything” in Chinese which is currently ininternalbeta testing. It is a quora clone that not only copies the concept behind Quora but the overall interface as well. The biggest difference I can say off the bat is that it’s Blue; the layout, the interface, and everything else look more or less the same....

If you’ve ever seen aWebExorGoToMeetinginvitation in your inbox, you’ve likely had that chill down your spine as you once again face having to deal with a clunky UI so that you can sit and watch someone’s slide deck. Why can’t presentations be easy? Both easy to do and easy to watch. Why can’t they be spontaneous? Why can’t you choose to do a presentation and have people invite others via Twitter or Facebook?...

Cheers to the days of Food 2.0, as we watch startups likeYummly,Foodily,Gojee, andPunchforkserved up healthy portions of venture capital and user acquisition in past months. Perhaps the most technically focused of the food 2.0 startups, is the NYC and Virginia based startupZipList. Ziplist is a lot of things. Over 1,200 sites have an embedded ZipList save button making it easy for you to keep your recipes all in one place. After you’ve done so, it’s an instant shopping list creator, categorically organizing what you need (see below)....